This policy explains how information submitted through the website may be used to answer commercial and technical requests. The site may collect contact details, company information, country or region, project notes and product interest. Those details help route a request to the right product, distributor or application support path. The information is used to respond to the inquiry, clarify measurement requirements and provide relevant follow-up about water metering, heat metering, gas monitoring or process instrumentation.
Form submissions may include name, business email, phone, company, country, instrument type and project notes. If you include site details such as target gas, range, approval region or calibration interval, those details are treated as part of the request and used to prepare a more accurate response.
Information is shared only with parties needed to respond to the request, such as sales, technical support or regional distributor contacts. The site does not require visitors to submit sensitive personal information. Do not include confidential plant data, personal identity numbers or regulated safety documents unless a separate secure exchange has been arranged.
You may ask for follow-up to stop or request correction of contact details. Operational records connected to quotations, compliance review or service support may be retained as needed for legitimate business purposes.
Technical context submitted through the form is used to understand the request, not to publish or sell project details. Examples include target gas, meter size, approval region, communication interface, range, calibration interval or whether the measurement supports safety, billing, commissioning or regulatory reporting. Providing this context can reduce follow-up questions, but visitors should avoid sending confidential drawings, restricted facility information or regulated safety files through a general inquiry form unless a dedicated secure exchange has been established. If a secure exchange is needed, request that channel first and keep sensitive attachments out of the initial website message.